Senior Executive/Assistant Manager - Modern Retail/Key Accounts - Consumer Durable

Our client enjoys a rich history of achievement. With a focus on being global leaders in water heaters, they celebrate more than 140 years of integrity, innovation and most importantly customer satisfaction. They became the first U.S. water heater company to enter the Indian market and, two years later, opened a world class manufacturing plant

Position Summary

The Key Account (Sr. Executive/AM-MOR) maintains and expands relationships with strategically important large customers. Assigned to one to five named customers, the Key Account (Sr. Executive/AM-MOR) is responsible for achieving sales quota and assigned strategic account objectives. He/She represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers- needs and expectations are met by the company.

Essential Functions/Responsibilities:

Establishes productive, professional relationships with key personnel in assigned customer accounts.

Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers- expectations.

Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.

Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.

Proactively assesses, clarifies, and validates customer needs on an ongoing basis.

Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

Train & develop on-shop promoters in various MOR outlets.

Manage displays with support of marketing & other functions.

Supports tertiary movement with various marketing & other activities.

Accountabilities & Performance Measures

Achieves assigned sales quota in designated strategic accounts.

Meets assigned expectations for profitability.

Achieves strategic customer objectives defined by company management.

Completes strategic customer account plans that meet company standards.

Maintains high customer satisfaction ratings that meet company standards.

Completes required training and development objectives within the assigned time frame

Qualifications:

Any engineering graduate with MBA (Preferred in Sales & Marketing) with Yrs of experience in Modern Retail from Consumer Durables Industry.