To work with internal and external clients to deliver on specific metrics / goals as set by internal / external client management
- Deliver on KPIs like fill rate, inventory targets, forecast accuracy for supply chain for clients.
- Participate in client meetings for active collaboration and delivery of services. Be proactive in communicating with client.
- Collaborate with internal solutions and other delivery excellence teams to create a world class delivery experience for our customers.
- Maintain a high level of customer satisfaction score by exceeding on expectations proactively.
- Proactively identify value initiatives and drive them to closure with measurable impact.
- Lead various projects cutting across multiple delivery teams to create organization
Skills and Competencies
Domain Skills
- Understanding of various supply chain processes like forecasting, supply planning, distribution planning, inventory management
- Should be able to analyse large sets of disconnected data applying statistical techniques like regression, correlation from a supply chain standpoint.
- Brief exposure (Academic) to Operations Research optimization techniques like Linear Programming and Optimization.
- Working knowledge of MS excel is a must ( Pivots, charts, trends, lookups )
- Exposure to advanced tools like SAS, SPSS, MATLAB, R will be an added advantage
- Working knowledge of MS Power point
Soft Skills
- Fluent communication in English ( Written as well as Spoken)
- Flexibility to quickly adapt to changing business needs like global working environments
- Job may involve short term (4-8 weeks) travels to customer locations outside India. Hence preferable not to have any travel constraints.
Mid- Level - Essential
Experience - 3 years in any supply chain operations function OR supply chain consulting in planning / analytics in tier 1 consulting firms
Essential Education:
Graduates in any discipline, preferably with specialization in Industrial Engineering, Statistics, and Science and PG Degree in Operations (MBA-Operations)
Good to have Experience
Demonstrated six sigma skills in practical projects
Good to have Education Certifications like CSCP, APICS
Industry Exposure - Hi Tech / Oil & Gas /Automobiles / Mobility
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