Recruitment Of Specialist Cadre Officers In State Bank Of India On Regular And Contract Basis  Advertisement No. CRPD/SCO/2017-18/05  On-line Registration of Application : 25/07/2017 TO 10/08/2017  Payment of Fee On-line : 25/07/2017 TO 10/08/2017  Last Date of Receipt of Hard Copy of Online application along with enclosure : 21/08/2017  State Bank of India invites on-line applications from Indian citizens for appointment in following Specialist Cadre Officers post in State Bank of India. Candidates are requested to apply on-line through Bank's website https://www.sbi.co.in/careers/ongoing-recruitment.html or https://bank.sbi/careers.  PLEASE NOTE THAT :   1. A candidate may apply for more than 1 post separately under this project subject to fulfilling eligibility criteria.  2. The process of Registration of application is completed only when fee is deposited with the Bank through Online mode on or before the last date for fee payment.  3. Before applying, candidates are requested to ensure that they fulfill the eligibility criteria for the post as on the date of eligibility. Candidature will be subject to verification of details/documents when the candidate reports for interview.  4. Candidates are advised to check Bank's website https://www.sbi.co.in/careers or https://bank.sbi/careers for details and updates  Age as on 31.03.2017 :  Minimum : 27 Years  Maximum : 35 Years  Educational Qualification as on 31.03.2017 :   Engineering graduate with MBA in Marketing from a reputed University/institute.  Contract period : 3 years and extendable for another 2 years at the option of the Bank.  Relevant full-time post qualifications experience & Skill Set as on 31.03.2017 ( Excluding Training & Teaching experience) :   - Minimum 7 years experience in field of marketing, handling customer complaints in service industry in a large corporate.  Key Skills -  - Leadership, Communication skill, Team Management, Strive for excellence and raise the bar, Collaboration skills and Ability to understand the organization dynamics  Role, Responsibilities and Key Performance Areas :   - To induct best practices and market connect  - To be responsible for ensuring investigation, resolution and reporting of all customer related complaints.  - Respond positively to new initiatives that are brought onto practice making sure they easily become part of customer experience service delivery.  - To liaise with all levels of management throughout the business.  - Participate and assist in the implementation of CRM of the Bank  - Developing/improving of feedback or complaints procedure portal  - Any other work as entrusted by the controllers   - Any other matter, as may be entrusted by the Bank from time to time

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SBI - Vice President - Complaints Management  ,Job Description for SBI - Vice President - Complaints Management  in SBI in  Others for (7-12) years of experience. Apply Now!

Job Description for SBI - Vice President - Complaints Management  in SBI in  Others for (7-12) years of experience. Apply Now!