Retail Analytics Role - BFSI

Retail Analytics position-Mumbai Location (2-5 yrs)

There is an urgent immediate Opening with one of our esteemed client for Retail Analytics position.

Please find below mentioned Job Description for the same.

JOB PROFILE FOR :

Company Name : Captive

Department : Retail Analytics

Location : Mumbai

Qualification, Skills and Experience : Post graduate in Management studies or Masters in Statistics / Maths / Economics from a premier institute with a banking experience of 2 - 5 years.

Job Description / Job Purpose / Key Roles and Responsibility :

Segment / Client Insights :

- Supporting retail clients business with the analytics-led insights and helping in growing the retail clients and deposit growth.

- Support business to fuel growth through improved activation, deepening, leveraging cross/ up-sell opportunities and retention.

- Identify opportunities for revenue growth and cost rationalization.

- Client profiling: Client segmentation, product mapping, need analysis and psychographics.

Ensure regular validation and relevance of segmentation/models and publish health check reports.

- Ensure profitable customer retention by application of attrition gating tools. Developing the excel macro based front-end enablers.

- Tracking key KPI and supporting business with insightful commentary on portfolio / new acquisitions, streamlining existing reporting and dashboards to enable accurate and effective information flows

Campaign Management :

- Full ownership of campaign execution which includes ideation, summarization of the analysis, development of the campaign base, sharing of campaign base to frontend channels and tracking of performance. Campaigns include both new and evergreen campaigns across all channels, products and segments.

Campaign guideline adherence :

- A big part of the role is to be the single point of contact (SPOC) for sensitive data mapping for all the campaigns. This means the role involves knowing Operation Risk Framework (ORF) guidelines and be the person responsible to check that all campaigns are adhering to the same. Taking regular training session on changes of ORF guideline for the team is also part of JO

Channel Optimization : Responsible for tracking the efficacy of the campaigns at different channels of execution and suggest alterations/ provide feedback to stakeholder

Stakeholder management : The role involves interaction with stakeholders from product/segment/policy/distribution teams. So the incumbent has to communicate effectively and be articulate in explaining the analysis/feedback

Business Insights : Should be able to solve business problem by forming the correct framework and be able to churn out the apt data for the same, thus providing meaningful insights

Qualification, Skills and Experience :

- Post graduate in Management studies or Masters in Statistics / Maths / Economics from a premier institute with a banking experience of 2 - 5 years.

- Should be very good in SAS, SQL, MS Office (Excel and Powerpoint) and communications and should be comfortable with working on huge sets of data.

- Sets high performance standards. Builds the environment to do things better and faster, leading from the front. Ability to work long hours in a high pressure environment. Have an eye for detail, should have the ability to look at numbers, spot trends and identify gaps.

- Experience in analytical model building and using these models in business strategies will have added advantage.

- Strategic thinker - Ability to visualize end state / design & structure output to ensure Top management requirements are met.

Only genuinely interested candidates should apply or contact.