Relationship Manager - Priority & NRI Banking - Bank

CTC Package: 8.0 lacs to 16.0 lacs (Negotiable)

Location: Delhi/NCR/Mumbai/Bangalore/Hyderabad/Kolkata/Chennai/Pune/Gujarat/Noida/Gurgaon

We have opening on Urgent Basis:

Organization: Leading MNC Bank

Exp : 3 - 12 yrs

Key Responsibility Areas :

Revenue Generation :

- Acquire, retain, deepen portfolio to maximize sales performance to achieve revenue targets through liability products (Current /Savings /Term deposits), wealth management products and asset related products (secured, unsecured)

- Grow AUM and Sales revenue on a month on month basis

- Support Branch Managers in developing and implementing action plans to achieve business objectives

- Increase product per customer on a regular basis within current customer base

- Organize and participate in all promotion activities organized at the branch

Operational Governance :

- Minimize account opening rejections

- Ensure all processes are followed to ensure that there are no operating losses/ Frauds.

- Accurate and timely processing of customer instructions

- Ensure adherence to KYC Norms

- Maintain standards to comply to Group Audit, Operational Risk Assurance, BM, AD,TL in Spot Checks.

Customer Experience Management :

- Ensure effective relationship management by monitoring the movement of the customers and implement a customer retention program.

- Minimize rejections and customer complaints to create a wow experience

- Hold periodic customer meets and branch promotions to generate more business.

- Customer query handling / complaint resolution

- Specific initiatives taken to improve service and reduce bottlenecks and customer complaint

- Customer visits as per laid down call frequency

Indicative KPIs :

% Achievement of New Sales Revenue targets

% Achievement of CASA Book Growth targets

% of Account Opening Form Rejects

If you are interested please send your updated resume with following Details:

Current CTC:
Current Organization:
Total Relevant Experience:
Internal HR Grade:
Reporting to:
Current Location:
Preferred Location:
Notice Period:

Abhai Srivastava
9582895949