Position : Relationship Manager - New Economy Group Axis Bank

Position Description :

Department : Strategic Client Group (SCG)

Key Responsibilities :

Functional :

- Building the client base of the Bank in the eCommerce and start-up space.

- Active identification of clients in the e-commerce and start-up space, and engagement with clients in the segment within the assigned geography. Liaison with stake holder/ Investors such as VC & PE Investors which have supported the e-com/start-ups to help build relations with target clients

- Understanding of the customer's needs, and close coordination with the respective product groups across the bank for providing solutions to the customer's needs

- Negotiation of terms of the product being offered

- Engagement with the various touch-points in the corporate for various services offered by the Bank. Ensure awareness of the latest products being offered/developed by the bank and proactively inform the clients about the same

- Resolution of any issues and ensure complete satisfaction and maximum utilization of the product or services sold to customers.

Managerial :

Ensure inter-department synergy and coordination to meet the client needs

Administrative :

- Understand and communicate the clients requirements, issues and challenges to the concerned product team/SRM

- Regulatory compliance & procedural requirements to be adhered to

Reports to : Group Head- SCG

Measures of Success :

- No. of clients which whom a banking relationship is initiated with any product

- Achievement of the budgeted targets

- Penetration of the retail banking product (Salary CDAB & sanctioned limits for Commercial/Corporate Cards)

- Penetration of the Channel Financing

- Cross sell of all the banking products

- Increase in the share-of-wallet from the customer for banking products

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