Sr. Recruitment Manager at Beyond Universe Staffing Solutions
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Relationship Manager - BPO (4-6 yrs)
Have an opening for one of leading BPO in Chennai and they have position for Relationship Manager.
Purpose of the Role:
Channels and large distributors in the MF Industry are an important stakeholder for CAMS. The Relationship Manager is the advocate of Channels and Large Distributors within CAMS. He/she has the responsibility for the following to achieve Stakeholder Delight.
Responsibilities:
- Act as the SPOC for key stakeholders in Channels/Large Distributors
- Understand their evolving needs, ideate solutions to address their needs and work within CAMS to create and provide such solutions
- Get regular feedback on services provided by CAMS
- Handle escalations and exception situations through articulate communication of the problem, coordinate RCA and follow-through to resolution and communication back to the Channel
Experience and Competencies required
- Experience in handling relationship across multiple stakeholders in B2B relationships
- 4-8 years of experience.
- Articulate, Relationship oriented, Solution-focused
- Preferably an MBA from a Tier 1 or Tier 2 college
Sources to look for:
B2B relationship managers in AMCs/Banks/NBFCs/ Telecom firms/BPOs
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