Regional Training Manager - West - Branch Banking Vertical

One of the Leading Private Banks is looking out for a Regional Manager Training for Branch Banking Vertical for the Western Region based at Mumbai.

The position reports to the National Training Manager.

The jobholder is primarily responsible for identification and execution of the overall L&D strategies for regions mapped for Branch Service Delivery and aligns with the overall learning strategy of the BANK.

- Mandatory Training completion and coverage as per defined timelines on classroom and e learning platform

- Facilitation of Training Programs

- Support the Curriculum team in Content Creation

- Enabling Functional & select Behavioural Training Initiatives for mapped portfolio

- Manage training initiatives through partner organizations as well as outsourced training partners

- Monthly Engagement with BU Head and respective stakeholders

- Actualization of Individual Development Plan

- 100% adherence to Department Operating Instructions

- Conduct product, process and behavioural trainings

- Conduct refresher trainings, including product/process changes or additions.

- Conduct coaching sessions (on need basis) in order to develop and evaluate executives by assessing performance.

- Calibrate training impact for select L&D interventions

Expected Candidate Profile

Age:

- Minimum 27 to Maximum 35 years

Education:

- PG - MBA/PGDM

Past Experience:

- 7-10 years of relevant work experience of Branch Banking

- Awareness of Product, Process trainings in the Banking Industry

- Knowledge of MS Excel, Word, PowerPoint and Outlook is must

Past Organization:

- Must necessarily come from Banking Organisations of Repute

Other Aspects / Skills:-

- Strong strategic, analytical, communication & negotiation skills

- High impact communication skills

- Ability to manage and implement change initiatives by taking ownership and working with all stakeholders

- Knowledge of Contact Centre fundamentals and Branch Functioning

- Time management skills; ability to multi-task and prioritize to react with the appropriate level of urgency to issues.

- Strong interpersonal skills and the ability to communicate with many different levels of management.

- Self-motivated with a high level of initiative and work well in a team environment.

- Ability to adapt to an ever-changing business environment, and be flexible to scope and extent of work.

- Strong inter-personal skills and leadership ability which encourages and promotes enthusiasm and team spirit.

- Superior service skills with customer centric approach