Role: Regional Manager Operations (Mumbai)
City: Mumbai (India)
Salary Range:
Up to 12 - 15 lacs p.a.
Years of Experience/ Education:
- 7-10 years of experience in handling multiple F&B units and locations
- BHM graduate
- Retail or related industry exposure
About the company
It is the global leader in the fragrance and flavor industry, offering its products to global, regional and local food, beverage, consumer goods and fragrance companies.
Our Flavor Division has four business units: Beverages, Dairy, Savory and Sweet Goods. The Fragrance Division has three business units: Fine Fragrances, Consumer Products and Fragrance Ingredients.
Headquartered in Vernier Switzerland, it holds a 25% market share in an industry which is valued overall at around CHF 17 billion. We have been listed on the SIX Swiss Exchange since June 2000 and are one of the country's 30 largest companies in terms of market capitalization.
Job Description
Reports to: Territory Manager (West)
Reportees: Area Managers/ City Managers
Heading the entire Operations for Mumbai Region (180+ outlets)
- Translating company’s business objectives in the region
- Ensure store compliance with company’s operational procedures
- Lead, motivate & develop team to maximize profits
- Drive customer focus through service standards in area
Knowledge, Skills & Abilities:
- Excellent communication & influencing skill
- Result oriented
- Financial awareness & understanding of P&L
- Ability to strategize & analyze reports
- Sales & marketing orientation
- Planning & organizational skills
- Building & developing high performance team
- Operating system & internet skills
- Previous multiple-location supervision experience
Duties & Responsibilities:
Financial
- Supervise cluster of outlets
- Maximize regional sales performance and drive profits
- Sales forecasting and apportioning targets across teams
- Reviewing business performance in line with budgetary control
- Asset & Equipment maintenance
- Salary costs for café level
- Preparing action plans for non performing cafes
People Management:
- Retention of manpower
- Manpower planning & translating requirements to HR periodically
- Handling transfers & takeovers
- Inspiring team & conduct employee initiative programs
- Appraise subordinates and performance management
- Team development and growth
- Grievance handling & solving issues
- Initiate, oversee Training & Development activities for subordinates
Process and customer orientation
- Develop marketing & promotion ideas to increase walk-ins & sales
- Ensure smooth support functions and further integration with operation team
- Competitor analysis
- Vendor management
- Waste management
- Statutory requirements
- Café issue resolution
Contact : Adishree Agarwal (022- 61480884) (mail id: adishree.agarwal@cortaal.com
