Qubole - Manager - HR Operations (4-7 yrs)
Responsibilities :
Essential Duties and Responsibilities : Other duties may be assigned
HR Operations :
- Accurately maintain employee records including on-boarding, off-boarding, employee personal and employment data, mass data changes and employment adjustments and exit data
- Verification of employment
- Maintain employee data base (new hires, transfers, employee changes)
- Tier 1 support for all program launches (Annual Review, Survey, R&R, Performance Management)
- Employee Relations - First point of contact to handle inquiries from employees and managers
- Provide prompt, courteous and accurate support in resolution of human resource transactions
- Promptly escalate issues to Payroll, IT and other areas of HR
- Audits and updates HR data and systems
- Assist with all audit requests (external & internal) pertaining to employee records
- Continually evaluate existing work processes to come up with process improvements. Able to do simple reporting/collating by pulling data from the system as and when required.
- Scan, stores and retrieves employee work documents
- Maintain confidentiality as it pertains to all HR and Payroll information. Adheres to the Code of Conduct and Values of the company
- Has a fairly good understanding of Service Level agreements (SLA) and assignments
Site HR :
- Support all site related program end to end for (Vendor Management, etc.), any ad-hoc site support
- Employee Engagement
Required :
Bachelor's degree or an equivalent degree (MBA - HR preferred)
Strong communication and organizational skills
High confidentiality and integrity
Proven ability to work successfully in a fast-paced environment
- Team player with good relationships with co-workers and supervisors
- Ability to work on multiple systems at any given time
- Fast learner with ability to deal with ambiguity
Preferred :
- 4-7 years of HR experience
- Experience in shared services environment or similar environment
- HRIS experience
- Experience working for a global company
- Workday, TALEO experience a plus
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