Senior Recruiter at Flexi Partners
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Quality Manager - Customer Support - eCommerce (8-12 yrs)
Manage the CS Quality Monitoring Team in terms of productivity, attendance and discipline.
Ensure CS Quality audit forms are in line with the client expectations and Standards.
Interact with clients from time to time and discuss about their current requirements. Redesign the Internal Quality procedures as per the agreed terms
Guide the Quality Analysts with achieving their career goals through one on one discussion and Training sessions
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