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Quality/Black Belt Role - Finance & Accounting - BPO (7-12 yrs)
IC Role - Client Facing, UK Shifts: 12 PM - 11 PM.
Skill/Special Skills:
- Six Sigma Black belt certified with good knowledge of Lean practices
- Strong knowledge of Quality principles and techniques
- Needs to have worked in a Third party environment & have good stakeholder management
- Certification in ISO, PMP or other quality practices will be an added advantage
- Strong Communication & presentation skills
- Should have worked in F&A (P2P, R2R or O2C)
- Should be well versed with set up of Transactional Quality & Process Excellence & managing on a regular basis
Highest Education level : G-Bachelor's Level Degree
Years of Experience : 7- 8
Job Description and Key accountability :
- Drive Improvement projects on processes to improve
- Productivity
- Quality
- SLA
- Revenue
- Other metrics basis the requirement/opportunity
- Interact with client/internal stakeholders to drive & influence improvement objectives
- Lead global projects in Operational Excellence
- People manager for a team
- Manage end to end Transactional Quality across F&A and HRO domain
- Drives the OE program for a client/clients in a site/across sites
- Acts as a mentor to Six Sigma & lean projects and drive it in Operations
Travel Required : Sometimes
Remarks/Additional Information :
- Should have executed atleast 5-6 GB/BB or Lean projects and mentored 1- 2 GB/BB projects
- Willingness to work in shifts
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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