Knowledge Management, Analyst  Responsibility :  Knowledge Management - Projects :  - Support end to end activities within KM projects  - Support the project lead in requirement gathering and documentation.   - Translate business requirements into a design and build a suitable solution including - taxonomy, tagging, processes for maintenance and governance  - Should be able to front-end with stakeholders (written and verbal communication) for tasks such as clarifying requirements, presenting options for solutions, troubleshooting etc.  - Should be able to map processes for various departments and teams within Prudential. Adhere to documentation standards and guidelines  - Create diagrams and illustrations as needed, co-ordinate illustration / editing resources in support of research / technical documentation  - Attention to detail: Check and verify all facts, references and illustrations for accuracy and ensure it matches the user requirement and is appropriate  Knowledge Management - Internal :  - Organizing and running knowledge sharing workshops   - To manage the effective capture and use of internal knowledge and its integration into the corporate knowledge base according to KM principles  - Designing processes for knowledge management systems, databases and Intranet Maintenance and enhancing effectiveness of company's databases including Lotus Notes, Achiever plus etc.  - Profile / categorize knowledge and integrate documents stored in a secure document management system. Work with business verticals and teams to enhance the ways knowledge is categorized and stored  - Designing processes for knowledge management systems, databases and Intranet   - Subject matter expert (SME) / Single point of contact within team for all-technical documentation related questions, issues, and requests for clarification. Therefore, he or she responds to every query with a response sufficient to meet the needs of the department  - Perform quality checks to ensure that documents are properly categorized and stored  Content Management (as and when required) :   - To provide information management support to business teams  - Upload and maintain documents in the knowledge system /database  - Look into the quality of the content / documents in terms of its structure, content, tone, audience, pedagogy, mechanics, formatting and consistency  - Create diagrams and illustrations as needed, co-ordinate illustration / editing resources in support of research / technical documentation  - Adhere to documentation standards and guidelines.

Mumbai

Prudential - Analyst - Knowledge Management 

Prudential - Analyst - Knowledge Management  ,Job Description for Prudential - Analyst - Knowledge Management  in Prudential Process Management Services Limited in  Mumbai for (1-5) years of experience. Apply Now!

Job Description for Prudential - Analyst - Knowledge Management  in Prudential Process Management Services Limited in  Mumbai for (1-5) years of experience. Apply Now!