Protiviti - AM/Senior Consultant - Internal Audit - Telecom

Designation: AM/Senior Consultant-Internal Audit (Telecom Consulting- Telecom Revenue Management & Risk Advisory)

Location: Mumbai & Gurgaon

Key Responsibilities:

Overall Responsibility:

- Work on Revenue Management advisory engagements spanning Revenue Assurance, Fraud Management and, Customer Experience Analytics. The nature of the engagements may vary from Management Consulting, Strategic Reviews, Solution Integration, Audits, Human Capital Development, Incubation / Pilot Projects and Managed Services.

- Working with and building deep relationships at various levels of the customer and prospect community and secure additional business through leveraging such relationships.

- Supervision and Team Management within engagements

- Provide substantive RA / FM Subject Matter Expertise and work steam leadership learned over multiple engagements. Collaborate with peers and seniors to develop Standardized methodologies, Risk and Control Matrices and Knowledge Database.

- Actively participate in Practice Development through contributing to Business Strategy and Roadmap.

- Generate visibility through active participation in Marketing and Brand Building Activities e.g. Authoring of Whitepapers, speaking at events

Educational & Professional Credentials:

- Bachelor’s Degree in Engineering (B.E, B.Tech, MCA) in relevant discipline (e.g. Computer Science, IT, Electronics and Telecommunications) required

Demonstrated Experience and Competency in the following areas will be preferred:

- 3-6 years working for telecom service providers (fixed, mobile or cable) in an operational capacity, or with a leading Consultancy, Software Vendor or Systems Integrator in a consulting capacity within the Revenue Management space

- 3-6 years tangible Revenue Assurance & Fraud Management consulting experience

- Prior business and management consulting experience within Risk Advisory, Enterprise Risk Management functions.

- Knowledge of Order-to-Cash Lifecycle across Process, Systems, Network Infrastructure & Data

- Experienced leading large teams through process flows analysis, root cause analysis, redesign, implementation, and identifying & correcting key control issues

- Experience with market-leading Revenue Assurance tools

- Ability to work with both Revenue Assurance technical and business experts

- Experience in working with clients to identifying and define Revenue Assurance business, technical, and functional requirements

Travel throughout the month frequently required based on client requests/commitments. Should have a valid passport and should be willing to travel for at least 4 to 6 months a year to Middle East.