Principal Recruiter at Cloud9India
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Project Manager - eLearning Content Development (6-10 yrs)
Required : Projects Manager
Responsibilities:
Operational Efficiency & Quality:
- Handle & execute volume
- Cost projections & rate realization
- Effective scheduling
- Liaising with clients and other functions
- Conduct defect prevention meetings and track corrective actions
- Provide hygiene and accountability through a number-driven objective approach
- Work with the client proactively on potential issues to avoid into escalations/complaints
- In the event of a complaint or concern, enter this into the CMS, implement interventions to address the complaint or concern, and track it to closure
Desired Profile:
- Full time MBA OR 1 Year Resident EMBA ONLY . No Part time or Correspondence
- 6-12years experience of which at least 2-6 years in hard core project management
- Preferably in the custom software development space
- Ability to manage large engagements with little or no direction - manage client expectations, escalations, planning, resourcing, scheduling, costs, variances, etc.
- Excellent team manager and team player
- Strong analytical skills; ability to make sense of numbers
- Preferably managed international clients
- Preferably managed large fixed price engagements from inception to closure
- Ability to solve your own problems and Process-centric individual
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