Program Manager - Salesforce.com

ROLES & RESPONSIBILITIES:

- Responsible for the effective delivery of multiple project components (technical and operational) related to Salesforce.com programs

- Manage the activities of 50+ people across multiple teams to achieve strategic goals

- Oversee dependencies and remove obstacles that pose risk to program success across multiple functional organizations and project teams

- Anticipate issues and risks that may jeopardize the success of program components or the program as a whole

- Facilitate healthy relationships across program teams with diverse technical & non-technical roles
Influence stakeholders and program participants through relationships skills

REQUIREMENTS:

Work Authorization: EAD / Green Card / US Citizen

Certifications

- PMP Certification a plus

- Certified Salesforce.com Sales Cloud and/or Service Cloud Consultant

Relevant Experience:

- 8 + years in a consulting function

Education:

- Bachelors Degree, Masters degree a plus

Critical Needs

- Minimum 5 Salesforce.com full life cycle implementations

- Experience managing 2 large-scale Salesforce.com implementations including technical solution delivery, functional and technical team performance and project financials

- Displayed deep expertise in Sales, Service or Marketing Cloud platforms

- Demonstrated organizational, communication, interpersonal, relationship building skills with the ability to work well in a cross-functional environment

- Ability to successfully collaborate with multiple functions associated in the areas of software engineering, infrastructure, product management and business operations

- Ability to lead onshore and off-shore teams in all aspects of project delivery