Looking for a young and smart people to manage special product . The role involves:
Marketing:
- Develop the new business with efficient customer serving support
- Work closely with the marketing team to promote the business
- Evolve ideas for marketing the new business vertical
Operations:
- Appointment scheduling & staff handling for the new vertical
- General administrative support
- Maintain record of client calls and follow- ups
Guest Relationship management:
- Manage the incoming calls for the new vertical
- Provide information to clients over phone and through e- mails
- Schedule appointments for guests in an efficient manner
- Marketing and customer relationship support through calls to invite repeat business
- Develop understanding of wellness services and its advantages and be able to guide guests on the same
- Actively seek guest feedback and maintain records of the same
Ideal candidate will be from the hospitality, wellness or Facility Management companies
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