1. Product Manager : Service
Qualification : Technical Qualification - BE/BTech/MTech/MCA
OR - MBA - with a technical background
Salary : Salary is not a constraint for the right candidates
Key skills : Product Management
Job Location : Mumbai/Pune/Bangalore
Roles & Responsibilities
Product Feature-set & Releases
Plan the product 3-release roadmap
Prioritize product feature-sets and requests/issues reported by customers
Work closely with engineering to plan releases
Agile Delivery
Product Adoption & Revenue
Work closely with UX to ensure the product is easy to use
Analyse product usage patterns and adoption.
Analyze product sales/demand and revenue
Customer Advocate
Represent the customer in internal discussions
Communicate changes to Customer Advisory Council
Run Alpha/Beta engagements
Competitive Analysis
Work with Product Marketing on competitive analysis of the product
Cross-Functional Activities
Work with Sales/Marketing/Training/Support/Doc and other teams to ensure the product releases are properly planned and executed.
Minimum Qualifications
BS/BTech/BE/MCA in Computer Science or related technical field or equivalent practical experience.
7-10 years relevant work experience.
Experience with Product Management for a software product development company for at least 2 release cycles or 2 years
Should have built services which have been scaled upwards substantially
Should have worked with Zero Downtime services
Should have worked with TechOps/DevOps or teams which are responsible for delivering/managing the services through distributed data centers
Should have worked with clustering, high availability services
Should have knowledge of how network architecture affects the development and deployment of software services
Experience working with Personas, Use Cases and task flows
Previous Experience with Analytics
Strong Communication Skills
Preferred Qualifications
Experience with Early-stage products/mid-size product company
MBA from a premier institute is a plus
Experience with building Services or Apps in Payment Processing and Merchant Services space
Shubha
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