Expertise in any one of these :

- New feature developments and converting them to cloud platform features. Strong experience in live site operation and service engineering lifecycle

- Experience in delivering world-class user experience through simple & elegant feature functionalities

- Strong experience in Customer experience domain across eCommerce, payments or in similar space

Core Responsibilities :

- Manage all aspects of a successful software or technology product throughout its lifecycle, including product strategy development, customer insights/needs, and requirements definition

- Partner with the other business leaders to define and drive substantial parts of the customer experience for the respective categories.

- Defines the product acceptance testing criteria, ensures that they are met; plan for and ensures that product (and features) are appropriately used by operations and BD team; Promptly resolves issues faced during operationalization by working with different stakeholders

- Hires the right people, build high performing teams and act as a trusted adviser, coach or a guide.

Pre-requisite :

- 7+ years of experience, demonstrating management of tasks, resolution of problems and issues and experience in implementing action plans to meet objectives.

- Equally comfortable in generating a 3-year strategic vision and a weekly status update.

- A track record of BS/ BE/ BTech in Computer Science or an equivalent acknowledgement of your academic accomplishments.

- Start-up / fast growing e-commerce experience is an added bonus to the role.

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