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27/08 Nidhi
Associate Manager at SKOPE Business Ventures Pvt. Ltd.

Views:2612 Applications:27 Rec. Actions:Recruiter Actions:0

Process Trainer - BFSI/Customer Service Domain - BPO (3-5 yrs)

Hyderabad Job Code: 251534

Process Trainer - BFSI/Customer Service Domain - BPO - BAND 5

We are looking for Process trainer from BFSI/Customer service domain for a leading BPO MNC.

Location : Hyderabad

Experience : 3-5 years

Roles & Responsibilities :

Keep up-to-date product / process knowledge

- Accountability for individual learning curve

- Resources from BFSI & Customer service exposure would be a mandate.

- Should have either knowledge on Content or learning development.

- Up / cross training of team members

- Responsibility for process efficiency - consistency across all metrics

- Thorough knowledge on throughput and TNI/TNA and trainer metrics.

- Should have handled larger batches pertaining to BPO exposure.

Nidhi Passi

9599425966

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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