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06/04 Leninkumar
Recruitment Consultant at Ikya Human Capital Solutions Pvt. Ltd

Views:10197 Applications:707 Rec. Actions:Recruiter Actions:48

Process Consultant/Re-engineering/Transformation (10-25 yrs)

Delhi/NCR/Bangalore/Hyderabad/Chennai Job Code: 207201

We are looking for Master Blackbelt / Blackbelt / Greenbelt certified candidates

Role: Process Re-engineering / Process Consultant / BPM / Optimization / Excellence / Improvements

Position:- Senior Level and Top Level

Location: Hyderabad / Bangalore / Chennai / Gurgaon / Delhi

Job Description:

- Drive continuous improvement culture through training, coordination and implementation of principles of Lean/ Six Sigma in day-to-day operations in KPO/BPO/ITES/BFSI.

- Lead through hands-on application of Lean tools to eliminate waste and execute high-impact process improvement projects in addition to mentoring and facilitation of Green Belt projects

- Analyze current situation (As-is), identify improvement opportunities and recommend measures (To-be) to re-engineer processes.

- Act as a Change Agent and work closely with Operation, Transition, Training, On-site teams and Clients to optimize Quality, Efficiency, Cost and Customer Value in multiple client engagements.

- Communicate and collaborate with internal stakeholders and customers (both at onsite and off-shore) to understand their pain areas - working to apply their insights to challenge and modify current approaches/ways of doing things

- Work closely with Operation and consulting teams to obtain input of diverse views, facilitate generation of ideas, analyze operational risks (FMEA), extend support in managing client escalations (RCA/CAPA) and work across traditional functional boundaries to mitigate risks and establish common goals to deliver value to the business

- Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement

Profile of Desired Candidate:

- Excellent Senior Stakeholder Management

- Must be certified MBB / Black Belt / Green Belt from a reputed certifying body/organization (e.g. ASQ or equivalent) with excellent command in Lean/Six Sigma methodology.

- Experience in BFSI / ITES / BPO

- Experience in doing consulting roles with Global Organizations.

- Experience of working in a global and virtual team/consulting assignment would be a definite advantage

- Must have hands-on experience in project management tools.

- Must have excellent analytical, presentation & communication skills

- Must have high energy levels and ability to influence senior stakeholder

Lenin Kumar

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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