Presales/BRM - Retail Banking Operations/Cards - BPO

Presales req - BPO 6/7: Mandatory domain exp - retail banking /Cards ( plus 2 year presales exp would suffice). Strong domain knowledge required

- AFG (BRM) Account focused growth/Business relationship management - BPO 6/7: Good operations exp along with customer relationship management exp.

Location - Chennai/Mumbai.Gurgaon

Exposure to domain Retail Banking

Well versed with presales cycle solutioning

Knowldege of BRM role

KEY ACCOUNTABILITIES/ RESPONSIBILITIES

- Developing and maintaining a strong repository of data with all relevant information for repeatable use in meeting pre-sales requirements.

- Providing timely responses to RFI/RFP ensuring a high standard of the response reflecting Industry knowledge and the requirements of the client.

- Capability to Identify and Link the Win-Themes of the Proposal to the current requirements of the client

- Providing sales support through case studies, campaign material, accurate targeting of the recipients

- Maintaining up-to-date Company information as per data required by prospects/clients,

- Open formal and informal channels of communications with Sales for understanding global trends and businesses

- Providing all client specific data as per requirements.

- Providing solution / direction for identified show stoppers/ red flags during the solution designing stage

- Ability to work on multiple opportunities across geographies simultaneously with the team.

AND SKILLS (ESSENTIAL)

- Excellent written and verbal communication.

- Good knowledge of the industry and processes.

- Regular updated information on the latest trends in the industry and the market in general

- Good analytical skills

- Good In, Interpersonal Skills and decision making ability.

EDUCATIONAL / PROFESSIONAL QUALIFICATIONS (ESSESNTIAL/DESIRED)

- Graduate/Post Graduate in Business Administration with specialization in Marketing. 10/15 years of experience.

- Previous operational background / relevant off shoring & out sourcing /marketing experience