Upgrade to Pro Member
VP - Talent Management at Perfect Relations Limited
Views:3239 Applications:98 Rec. Actions:Recruiter Actions:98
Perfect Relations - Associate Director - Client Servicing/Retention - Technology Practice (8-12 yrs)
Education: Graduation/Post Graduation - Public Relations, Journalism, Management and Communications
Compensation: Competitive in the industry, dependent on candidate's experience and potential
Job Description:
Client Servicing and Retention:
- Championing improved service delivery for existing clients
- Advisory Lead on crisis
- Ensure client retention, renewals and timely collections
- Ensuring adherence to client goal sheet and driving client reviews with the teams on timely basis
- Evolving media efficiency quotient within the team
- Ensuring client satisfaction
Team Management:
- Ensuring support and direction to the team on improving service quality
- Reviewing team performance on client and conduct load assessment
- Ensuring timely reviews of performance on the KRAs with constructive feedback
- Team engagement and motivation
- Identifying training needs
New Business Development:
- Driving revenue through NBD and VAS
- NBD presentation and ideation
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
