Opening in Leading MNC Bank for Payment role

Responsibilities

- Responsible for managing the Payments Section in handling the local disbursements and collections and cross border payment transactions (non-trade related).

- Provide a very effective leadership to the Payments Group.

- Maintain strong internal operational and financial controls and ensure they meet bank standards.

- Ensures excellent quality of service and efficient operations support for the unit.

- Provides effective coaching and guidance to associates within the group regarding procedural, technical and/ or operations changes.

- Drive process improvement projects independently to reduce operating costs, constantly improve service standards and controls.

- Works closely with Head-Operations to meet department objectives in a timely and accurate manner.

- Ensure adequate controls are in place for collection and disbursement process.

- Ensure that the periodic MIS required on the productivity, volumes, STP, customer flows are accurately designed and generated.

- Ensure appropriate documentation in place in accordance with bank policies & procedures, to facilitate closing with the client.

- Provide support to the sales team in marketing the payment services, and presentation of our service delivery capabilities as a key- differentiating factor.

- Handle projects independently and with close coordination with the Asia Product Management & Technology and other business partners and implement solutions.

- Drive enhancements in the systems to improve the process and customer service.

- Independent handling of all legal cases relating to foreign exchange, in close coordination with the internal legal counsel and Asia Legal.

- Provide advisory services on the regulatory requirements (especially FEMA) to clients and other business partners.

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