Oracle - Team Leader/Assistant Manager - BPO

Company Profile:

Oracle India Pvt. Ltd.
http://www.oracle.com

Overview about Oracle GFIC:

Global Finance Information Center in Bangalore is a strategic shared service finance center of Oracle finance providing support for financial operations of Oracle worldwide. The center with over 2000+ professionals handles the entire global operations from Order to Cash, Source to Settle and Record to Report. GFIC team has over the years has created excellent value and has made terrific impact on the strategic road map of Oracle Finance department.

Job responsibilities:

- Team Management

- Provides expert process knowledge support to team on queries coming up in order to book Direct and In-Direct Deals from across the Globe for VADs, Partners, Contract Specialists, Sales Reps and the Customer.

- Imparting One-2-One Feedback to Analysts and Senior Analysts on an Adhoc, Monthly, Quarterly, Half Yearly and Yearly Basis.

- Conducting Bi-Annual and Annual Appraisals for all analysts and Senior Analysts in a logical and sequential Manner.

- Should be a leader who sets standards and leads by example on all attributes displaying Oracle Business Values.

- Should be proficient in typing skills that enable him to be quick on Microsoft Office applications. Should be well versed with reporting in all required formats.

- Should be able to motivate team to enable maximum production with available resources.