Job Title: License Migration and Assignment Manager (M2)

Reporting to: Sr. Manager

Mission:

To provide timely, efficient, solution-oriented services; enabling product upgrade opportunities whilst acting as a sentinel to manage business risk at Oracle

Responsibilities:

The below illustrates the tasks and responsibilities assigned to the License Migration and Assignment Manager:

a) Manages and leads the License Migration and Assignment Team. He/she will have one or two Team Leads as direct reports and indirect people responsibility for all Analysts and Senior Analysts in the region / process

b) Ownership of team's objectives and KPIs, as agreed with Stake holders. Monitors and works with the teams towards achieving them

c) Defines requirements and implements new programs and business processes as agreed by Stake holders Team in conjunction with Migration & Assignment Global Process Owners

d) Defines development specifications for enhancing internal tools and systems, in conjunction with Migration & Assignment Global Process Owners

e) Responsible for solving the escalations that arise within the team

f) Monitors direct reports- activity and supports/steers the teams concerning initiatives to improve business success

g) Identifies new business opportunities for the team and participates in business process definition for implementing new initiatives

h) Provides regular performance metrics to License Migration and Assignment team

i) Provides fiscal and quarterly reporting to License Migration and Assignment team

j) Works closely with other LOB's (e.g. License, Sales, Support Sales, Deal Management, IT etc.)

k) Supervises and takes part in the interview process, makes hiring decisions for qualified candidates

l) Responsible for the team's evaluation, training, talent management and career development

m) Encourages the innovation inside the teams, creates an innovative working environment

n) Acknowledges, applies and promotes within the team the Company policies, procedures and processes as defined at Company /Line of Business /Department Levels

I) Key Competencies:

- Strong change management skills and ability to adapt to changes and manage changes in process and operations.

- Project management experience and working on multiple projects concurrently

- Experience in people/line management

- Very good English speaking - written and verbal communication skills

- Ability to build strong collaborative relationships and good Stake holder engagements across all levels of teams (both internal and external)

- Strong analytical skills

- Capacity for leading change, providing creative solutions

- Demonstrated capacity for results achievement

- Influencing, persuasion and people management skills

II) Additional Details:

- Should be a Dynamic Individual who's open to change at short span of notice

- Should be okay with all shifts including night shifts

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