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13/10 Utpal
Senior Manager at Endeavor Consultancy Services

Views:3032 Applications:128 Rec. Actions:Recruiter Actions:46

Operations Manager - P2P - Accounts Payable - KPO (9-15 yrs)

Hyderabad Job Code: 169621

People Management:

- Leading and developing a team of 40-50 Analysts; responsible for the overall direction, coordination and evaluation of the team.

- Identifying and eliminating barriers to accuracy, productivity, and quality.

- Carrying out supervisory responsibilities in accordance with clients policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution.

- Communicating policies to associates and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken.

Process Management:

- Has end-end AP expertise

- Understands wing-to-wing vendor records process

- Driving the SLAs to the business expectations

- Ensure there is controllership in the process

- Driving Quality Check in the process

- Ensure technology being used effectively

- Drive the quality initiatives

- Able to drive customer obsession

Qualifications:

- Master Degree (Pref)

- 4-5 years relevant supervisory / Managerial experience.

- Past experience in supporting an Accounts Payable process is a must

- Absolute passion for ensuring a great customer experience.

- Advanced analytical skills and the ability to get into the details, while also seeing and understanding the big picture.

- Demonstrated ability to meet deadlines while managing multiple projects.

- Ability to work independently in a fast-paced and rapidly changing environment.

- A work ethic based on a strong desire to exceed expectations.

- Strong interpersonal skills - including written and oral communication skills in English.

- Experience with the Microsoft suite of products

Preferred Qualifications/ Skills:

- Knowledge of Six Sigma/Lean Processes

- Project Management

- Supported North America/EU region in the past experience

- Expert MS Office user

Utpal
9971327992, 0120,4547845

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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