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Manager - HR Recruitment at Confidential
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Operations Head - Retail Banking (8-15 yrs)
Position - Operations Head-Retail Banking.
Qualification - MBA.
Job Role.
Handling the team of Branch Operations Managers of the cluster branches and looking after the following activities:
Service & Quality issues of branches, Monitoring daily transactions and advisory for processes.
Liabilities & Investment Management Process - Account Opening & Maintenance for Corporate Relationships, key service standard issues.
Transaction Banking Corporate Client Related Responsibilities.
Audit & Compliance (internal and regulatory) of cluster branches.
Ops Risk Management & Fraud management.
Manpower management and training of staff members.
Heading the whole retail branch operations, services and audit issues.
- Branch reporting, MIS and cost control.
- Branch infrastructure and facilities management.
- Cross sales and completion of branch sales targets.
- Liasoning with various vendors and departments.
- Adherence and implementation of various processes and procedures.
- Clearing funds and cash offloads management and ATM management.
- Adherence of KYC and AML policy.
- Customer complaints handling and resolutions.
- Training and development of service and sales team.
- Team Management and building excellence in service quality.
If Interested send resume or call 9871129613
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