Partner at Tulip Consulting Services
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Operations Analyst - BFSI (1-5 yrs)
Manage adherence to standard practices and client contractual commitments.
Building relationships with clients and third parties to understand business objectives and provide ongoing services and consultation.
Collaborate with the client to ensure alignment on priorities and projects. Generate and share metrics with the client(s).
Identify, plan, and manage process improvement projects
Monitor and maintain operations dashboard
Track and improve process management
Manage inter team collaboration
KPO and BPO experience mandatory
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