OpenT IT Services - Banking Call Center Manager

- Contact centre manager

- Experience in banking contact center/ call centre management

- 12-15 years experience in banking contact centre.

- This is for On-site Offer ( Dubai Location )

- Hands on Experience on Banking Call center Implementation

- Effective communication, coordination and leadership skills.

- Team Work and coordination skills to interact with vendor support personnel, other systems support teams, operations teams and clients.

- Directs the day-to-day operations of the Banking Customer Contact Center to ensure area responds professionally, courteously, quickly and accurately to all inquiries from agents and customers.