ABOUT OMVED:

Omved is a world of beautiful products, well researched, designed and hand-crafted for your well-being and lasting satisfaction. Our endeavour is to offer and impart healing qualities through our 100% natural well-being products to bring you back in balance.

Omved ensures that each and every item used in the products is chemical free, natural, hand-crafted, fair trade, made in India and biodegradable.All products at Omved are authentic and ethical - embracing design and sustainability, beautifully finished and reviving our ancient Vedic traditions. They are safe for you and safe for the earth.

We source and manufacture only with suppliers who operate on a fair trade basis, have high ethical and moral values and who try to minimize their impact on the environment. We also aim to meet these standards in our own enterprise. We recycle everything that we can, opt for only biodegradable and recycled packaging, and use water based inks for printing our labels and stationery - reduce, reuse and recycle.

We take great pride in our level of customer service, attention to detail, and the knowledge we purvey to you, our customer. It is very important to us that with every visit you make, you take some information and suggestions to help you live naturally and holistically.

Omved is the venture of the J.E. Hammer Group, a privately held multinational, multi-business German conglomerate, highly respected globally for its trust and integrity, and ensuring confidence in all of your purchases.

KEY OBJECTIVE:

The eCommerce Senior Business Analyst will lead analysis & design activities for IT solutions in the eCommerce, online editorial content and smartphone channel areas, as we embark upon a major reengineering and platform change programme commensurate with Omved.com's continued growth and global expansion.

Formally the role includes: to elicit, analyse, specify, and validate the business of project stakeholders. Including interviewing stakeholders, document and workflow analysis, requirements workshops, surveys, site visits, software selection, business process definition and use case production. They will act as the conduit between the business users and the development teams, ensuring that project deliverables are met according to the agreed and documented business requirement, and supporting the change around the deployment of new business processes.

MAIN DUTIES AND RESPONSIBILITIES:

Collaborate with project/programme managers and founders/stakeholders to understand/determine project scope and vision.

Clearly identify customers and establish user classes ( personas ), as well as their characteristics.

Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Research, review, and analyse the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.

Input to production of test cases to ensure features and functions have been delivered to requirement. Analyse and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to the overall business model.

Drive and challenge business units on their assumptions around how they will successfully execute their plans. Distinguish user requests from the underlying true needs. Utilise standard templates to accurately and concisely write requirements specifications and to document swim lane based process flows.

Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. Develop and conduct reviews of the business requirements with the customer community to ensure that requirement specifications are correctly interpreted.

Assist project/programme managers with sponsor sign off of requirement. Assist with the interpretation of user requirements into feasible options, and communicating these back to the business stakeholders. Communicate requested changes, enhancements, and modifications of business requirements- verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood and a change control process can be managed.

POSITION REQUIREMENTS:

Experience with fast moving and growing organisations, and/or that you have experience working in retail organisations understanding the priorities and nature of the services provided. Experience with multiple eCommerce implementations/operations as well as mobile apps, and preferably from that having experience with more than one eCommerce platform/solution.

A Subject Matter Expert in other eCommerce platform areas like payment, product data, order management, web analytics, content management, promotions, search etc. Experienced with the lifecycle in an agile / scrum environment, desirably with experience also of traditional structured programmes.

Knowledgeable about the latest in eCommerce solutions and who's doing what, and full of ideas about how the best in eCommerce can be achieved. Excellent analytical, mathematical, and creative problem-solving skills. Excellent listening, interpersonal, written, and oral communication skills, at multiple levels and across multiple disciplines Logical and efficient, with keen attention to detail.

Experience working in a team-oriented, collaborative environment. Development. Omved.com's growth gives great opportunity for persona and career development, but also requires that this role develops other mor junior colleagues.

Team Omved

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