Manager - Human Resources at Ola Cabs
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OlaCabs - Process Excellence Role - IIT/NIT/IIM/FMS/MDI/ISB (3-9 yrs)
Process Excellence
Business strategy :
Know the process deeply :
- Understand each processes from end-to-end in depth in the entire business
Own the processes : Own every process, understand the gap between the target and the output, responsible for all root cause analysis/cause-effect
Know the Output : Stay on top of every business metrics, understand the output and impact of the output on the business
Know the gap : Understand the problem statement in depth, performing the RCA with the right tools and presenting the gap to the concerned team
Influence the Cross-function : Converting the gap into strategies and action by liaising with cross-functional teams and drive the changes required. Influence the business with the improvement metrics
Strategy & Creativity : Innovative solutions with the least and optimum cost.
People strategy :
Know the team : Guide and mentor with the city business head and drive output driven culture across.
Selection of Key skills : Understanding the right skill of the team and the individuals. Maintaining the high performance of the team ensuring the right people at the right job
Stake Holder Management : Work with cross functional team such as Business, Operations, Accounting, Business Finance and Marketing to drive over action plans
Desired background : Six Sigma Master Black Belt (Must)
Educational background :
- Should be only from premier Engineering/ B-School.
- 3-5 years of work experience in process excellence, process improvement and RCA
- Knowledge of Manufacturing/ Consulting experience (Must)
Desired Competencies :
- Desire and ability to think like the business owner
- Excellence with RCA tools like PDCA, Fish Bone, Why-Why and any other six- sigma tools
- Ability to translate gaps into execution plans and take them to completion
- Highly analytical- Willing to take calculated risks to grow the category
- Excellent verbal and written communication with interpersonal skills
- Must be willing to learn
- Ability to connect with people across teams & levels
- Strong bias for Action - OLA works at a very rapid pace
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