Manager - Human Resources at Ola Cabs
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OlaCabs - Associate Director - Process Excellence - Capability Building Team (8-10 yrs)
Opening for Process Excellence "Capability Building Team" - Associate Director
JD :
- Capability Building Team
- Define overall training curriculum for operations team, line management and driver capability building program.
- Develop individual training modules.
- Build and Manage Process Excellence Knowledge Portal.
- Accredit teams depending on their demonstrated capabilities.
- Deliver training and capability building programs.
Sr. Manager/ Associate Director Process Excellence (PE) :
Key Job Requirements :
Identify the key job requirements of a successful Sr. Manager/ Associate Director
Process Excellence :
People :
- Effectively collaborates cross-functionally assigned region and between peers
- Encourages people to expose problems and stays with them to implement true solutions
- Uses continuous coaching and dialogue to empower people to solve their own problems
- Builds future PE leaders
- Supports organizational learning
Purpose :
- Works with teams to create and deliver value at the lowest possible total cost
- Creates flow through entire value stream through cross-functional collaboration
- Develops a problem-solving culture where problems are made visible and fixed at the root cause
- Engages in relentless pursuit of continuous improvement (seeks perfection)
- Focuses on immediate actions and waste reduction
- Creates learning organization
Process :
- Understands how to recognize and articulate the implications of change or actions throughout the entire value stream (wing-to-wing systems impact)
- Goes frequently to Gemba / the work site to understand and solve problems where they live, with the people who live with the problems every day
- Understands not to be complacent with the current process
- Practices and teaches fundamental problem solving (PDCA) to find problems, define them, fix them and keep them from coming back
- Supports and leverages process for sharing best practices
Education, Certifications, And Affiliations :
- 8+ years experience with Lean and/or Six Sigma: ideally experience both working in a world-class organization and some experience building an organization in a division or start-up company
- Fluent in Lean fundamentals: (e.g.) Lean Principles, Lean Leadership, Lean Tools, Kaizen and Hoshin-Kanri (Deployment Planning)
- Fluent in Six Sigma Methodology
- Green or Brown Field Start up experience a plus (must be comfortable dealing with ambiguity, creating structure and working in an fast-paced ever changing environment
- At least 3 years leadership experience
- BS /BE/B-Tech degree or better (Engineering, applied Statistics, etc. preferred)
- MBA in Operations Management
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