O2C/RCM - Healthcare BPO (8+ yrs)

Written by: MBA Jobs on Monday, 29 August 2011
Posted in :BPO Jobs
Job Code: 36613
Location: Hyderabad
 

 


We are looking for Manager/ SM – O2C (US Healthcare)  for a  global leader in business process and technology management based  at Hyderabad.

Our Client is a leader in managing business processes, offering a broad portfolio of core enterprise and industry-specific services. The Company’s approach puts process in the forefront, coupling deep process knowledge and insights with focused IT capabilities, targeted analytics and pragmatic reengineering to deliver an integrated solution. Services are seamlessly delivered from a global network of centers to meet a client’s business objectives, cultural and language needs and cost reduction strategy.

Designation:  M and SM

Job Role:   OTC

CTC: Salary- 8- 13 lacs

Role Type: Supervision                          

Location of Posting: Hyderabad- DLF

Shift Timing: 6pm to 3 am (7 to 4)

Reporting Structure: AVP OTC

Immediate OJT Travel:  No /Yes         

Minimum Qualification: Post Graduation

Experience:  Minimum 8 yrs of relevant work experience

Required Skill Set:

Minimum Requirements:

Communication         

a) Internal : Strong internal facilitation Skills

b) External : Strong customer management and presentation skills, Good Communication skills

Educational Qualifications     

a) Mandatory: Post Graduation         

b) Desirable: MBA   

Type of Experience 

 - 8+ years experience in healthcare RCM order to cash Processes, Should have handled operations and transitions. Preferably worked in a healthcare RCM in a BPO/ pharma

Key Roles & Responsibilities
 - Will be managing a team of 80 people in AR, Billing and collections and Audits for healthcare RCM for a US pharma retail giant.

Should have the below mentioned domain expertise

   1. 8 + years experience of RCM in US health care industry

   2. Understanding of Explanation of Benefits

   3. Understanding of US healthcare billing forms & procedures

   4. Experience of transmitting claims through clearing house

   5. Experience of working with Physicians & paramedics to obtain Chart notes & CMN's

   6. Experience of denials management in healthcare RCM

   7. Experience of contacting third party & government payer

   8. Processing appeals and working with Letters of Medical necessity & chart notes

   9. Generate assignment of benefits

  10. Allocation of incoming payments on a daily bases

  11. Acquirement of payment details

  12. Processing of Over payment refunds

  13. Lock box processing

  14. Cash reconciliation

  15. Understanding of EDI 835 files

  16. Knowledge of reports - unallocated cash, open items, operational report

  17. Accounts reconciliation

Competencies

   1. Functional :-  Understanding of  Healthcare RCM order to cash processes, Previous exposure of handling large teams in RCM domain

   2. Behavioral  :- Strong communication/ written skills/ presentation skills

If Interested, Pls forward your updated resume alongwith the below mentioned details  :

Total  Exp:
Exp in Procurement :
Exp as a Buyer (Yrs) :
Willingness to work in US shift :
Current Company :
Current Desgn  :
Current Location :
Current CTC :
Expected CTC  :
Notice Period :

PLease send your resume to ruchika.wc@gmail.com

Ruchika Bhardwaj
Leadership Hiring
WizeCareers, New Delhi
+91 750-82-53531
http://in.linkedin.com/in/ruchikab
 

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