National Application Manager - In-vitro Diagnostics

National Application Support (in-vitro diagnostics)

- To lead a team of application Specialists in India & Bhutan

- To implement excellence and Innovation in application support in all portfolios with the help of technology, training and scientific knowledge

- Act as Subject Matter Expert between R&D and customers to resolve all scientific and application issues

- Initially the focus will be on product ranges in Biochemistry

Principal Responsibilities:

- Improve Application Satisfaction Index (ASI) Score

- Implement effective Product Trainings to the end user to reduce application related calls

- Devise, Implement and Monitor online application support and knowledge base management for internal & external customers

- Support and guide on escalation cases from field application team

Kindly reach me at 9999383007 or apply