Role Summary  As one of the key leaders in the transition function, the role has a very degree of impact to our overall performance. We are looking for a thought leader who will bring best practices on board and look at strategic opportunities, instead of focusing only on transition execution.   Experience Profile   1. Demonstrated ability to bring about systemic, sustainable change/ improvement  2. Thought leadership to carve out themes and opportunity areas instead of focusing on solving for transactional issues   3. Focus on continuous improvement should be data-centric in problem solving approach. (Formal certifications like Six Sigma Green Belt/ Black Belt are not mandatory, but are very strongly preferred.)  4. Deep transition experience handled multiple, large transitions with different levels of complexity  5. Should be able to work as an individual contributor   6. Strong Project Management skills (Formal Project Management certifications required)  7. Deep understanding of the different aspects of BPO business in QA, MIS, SLA, Base-lining, etc.   8. Strong focus on deliverables   9. Graduate certification in any stream is essential  Key Performance Areas  1. Delivery high-impact improvement projects ensuring that the transitions are effective, on time and within budget.   2. Ensure improvement projects are have a real impact on actual transitions (be able to ensure adoption of improvement initiatives)  3. Train and mentor transition team members to improve functional performance  4. Review current measurement system and improve  5. Identify internal issues that are impediments to great performance, and solve for them  6. Building transition solution for new opportunities RFIs/ RFPs.

Bangalore

Pune

Mphasis - AVP - Transitions - Insurance 

Mphasis - AVP - Transitions - Insurance  ,Job Description for Mphasis - AVP - Transitions - Insurance  in Mphasis an HP Company in  Bangalore Pune for (12-20) years of experience. Apply Now!

Job Description for Mphasis - AVP - Transitions - Insurance  in Mphasis an HP Company in  Bangalore Pune for (12-20) years of experience. Apply Now!