Enterprise Monitoring Tool System Architect
- 10+ years of experience in design, implementation and management of enterprise monitoring and management tools
- Hands-on experience in implementing one of the big four monitoring tools HP OV, Tivoli, CA, BMC
- Excellent hands-on experience in implementing/ managing SMB ESM tools (any two) Nimsoft, EG Innovation, Orion Suite, ManageEngine, Zenoss
- Experience in Operation Orchestration, Server/Network remediation automation
- Experience in defining/designing and implementing BSM dashboards, Anomaly dashboards
- Rich knowledge on Event Management (Events to alerts to warnings to alarms definition), alert suppression logic, event correlation (experience in tools like Tivoli TEC, BES, Netcool)
- Hands-on experience in designing custom scripts WMI, PERL, UNIX
- Familiar with open source tools such as Nagios and MRTG
- Knowledge on Operating system, networking fundamentals along with communication protocols WMI, RPC, SNMP, etc..
- Hands-on experience in integrating EMS and ITSM tools (bi-directional API Integration), EMS to Asset, EMS to ADDM
- Ability to architect monitoring tool solution end to end for new deployments
- Excellent analytical and troubleshooting skills
- Very good communication skills
Role :
- Helps build tool practice for organization
- Establishes best practice across tool platforms
- Lead technical architect for all monitoring and management tools propositions, including ITSM Plan, design, build and manage effort estimates
- Collaborate with solution architects for building the right solution based on the requirements provided by client
- Understand clients current tool landscape suggest build-upon vs change-over tools solutions
- Investigate and validate new system monitoring tools
- Investigate and validate new network and data center device management tools
Certification :
- ITIL V3 foundation
- Any one EMT product
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