Mc Donald's India (South & West) is looking for a passionate and tactful individual to handle the reigns of Internal Communication. The person would be responsible for handling communication across internal customers including HR, GR, VC, MD, RMHC Head, Supply Chain Community, Employees and external customers inclusive of Peer groups, Vendors and Government Departments.  The job location would be Mumbai.  Job Summary:  - Will be accountable for the execution of internal communication projects for the assigned area of responsibility and ensuring that the McDonald's brand and image are protected at all times.  Requisite Work Experience:  - 6 to 8 years should have worked FMCG / retail / service.   - Should have managed PR agency.   - Handled internal customer communication and managed CSR for the firm.   - Should have worked in high pressure scenarios.  - Extremely comfortable handling consumers.  Qualification: MBA with Specialization in Mass Communication  Primary Accountability:  Strategic Planning & Execution:  - Assists the GM in driving the PR and Communications function for the Company  - Plan the internal communications strategy  - Strengthen Corporate Social Responsibility project and run PR activities for RMHC  - Manage government relations  - Employee rapport building through channels like, newsletter, e-newsletter, website & intranet  - PR event planning around store events for recognising employees   - Manages all aspects of the communications budget to ensure costs are kept within budget  - Manage content for People Resources department for internal communication  Market Analysis & Customer Research:  - Provides internal updates to all relevant departments, senior management and global communications on local communication strategy, programmes and actions  - Gathers, analyses and provides reports on employee feedback information, uses this information to help develop internal and external communication programmes (e.g. Lets Ketchup, Crew Rally, COS/MOS Survey)  - Identifies ways to measure the success of communications strategy and individual events  - Works with vendors to prepare collateral for in-store use on corporate and educational issues (e.g. environment, nutrition)  - Work with PR firms to review and cross-check collaterals produced by marketing for in store use   - Monitors the news and anticipates upcoming issues that may have an effect on McDonald's HRPL   - Works with PR firms to develop, maintain and update crisis handling manual and procedures and guidelines for store and corporate level  Project Management:  - Management of Community Programme and Special Events (e.g. World Children Day, McDonald's Learning Programmes)  - Liaise with partner organizations and develops community programmes in line with McDonald's HRPL strategies  - Develops themes and content for the launch and ongoing support of community events  - Works with PR agency to ensure all event logistics are handled and events run to plan and within budget  - Works with PR agency to ensure all vendors are properly briefed, understand McDonald's standards and timelines involved in the project  - Develops content and design, and works with the media buyer to place advertorials 4 - 6 times per year  - Manages the budget for charitable donations and responds to charity requests  Agency / Vendor / Consultants:  - Manages appropriate PR agencies to handle all aspects of McDonald's communication strategy.  - Ensures that agency/partner resources are strategically positioned to grow the business   - Establishes a productive environment of partnership that encourages free exchange of ideas and innovation with the agency.   - Monitors quality of work and has regular review meetings with all agencies and vendors  - Manages other vendors to produce communication materials that are aligned to the strategy.  Department Administration:  - Manages the Department G & A   - Ensures that all advertising, promotion materials and packaging follow the appropriate legal and partner approval protocols.  - Adheres to fundamental agreements in alliance contracts (e.g., creative approvals, royalties, third-party pass through, ambush, promotion dates)   - Manages all aspects of the communications budget to ensure costs are kept within budget   Media Management :  - Handles sensitive media enquiries on an ad-hoc basis  - Works with PR firms to obtain best media support and coverage for special events and community programmes.  - This includes developing media angles and key messages, and handling all subsequent media enquiries  - Works with PR firms to develop media strategy for marketing promotions  - Monitors, analyses and reports media coverage  - Manages the external profile of senior managers by working with PR firms and identifying opportunities to- present- them to media  - Builds relationships by holding Media Events  People Development:  - Facilitates the growth of their subordinates by ongoing coaching and support in identifying their development opportunities and internal/external training resources and courses   - Responsible for media training the spokesperson internally as per the company guidelines

Mumbai

McDonalds - Manager - Internal Communication 

McDonalds - Manager - Internal Communication  ,Job Description for McDonalds - Manager - Internal Communication  in McDonald's in  Mumbai for (6-10) years of experience. Apply Now!

Job Description for McDonalds - Manager - Internal Communication  in McDonald's in  Mumbai for (6-10) years of experience. Apply Now!