Max Life Insurance - Manager/Senior Manager - Human Resource

KEY RESPONSIBILITIES :

Mandatory : Handling sales people.

Recruitments and Selection :

- Responsible for recruitment and selection of frontline sales team

- Identifying and using low cost hiring sources

- Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies

- Tracking of hiring to ensure month on month manpower plans are met

- Ensure hiring within the allocated budgets

Joining & On-Boarding :

- Responsible for smooth on-boarding of new hires

- Ensuring timely generation of Employee Codes

- Ensuring timely generation of appointment letters

- Conduction HR Induction and orientation program

HR Operations :

- Ensuring proper and complete documentation post selection of candidates

- Collection of all required pre-joining documents.

- Collection of Joining kit/post joining documents from the candidates

- Leave and Attendance management for new joinees

- Timely salary processing of all employees

Employee Engagement :

- Responsible for designing local level employee engagement initiatives and rolling them out.

- Townhall meetings with employees on regular basis

- Regular branch visit and meeting with constituents

- Driving 100% participations for various surveys such as KENEXA/PULSE etc.

- Drive preparation and implementation of Kenexa action plans

PERFORMANCE MANAGEMENT :

- Ensure all G & M sheets are completed within plan timelines

- Facilitate the G & M review process to ensure that all reviews are completed within timelines

- Educate employees on usage of the online performance management system

- Contribute to the Promotion Gate and Goal Sheet creation for the year

- Facilitate building of a Leadership Pipeline through the Management Development Process

Query and Grievance Management :

- As HR SPOC, responsible for managing employee related queries and their resolution

- Ensuring proactive employee communication on process and policies

- Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances

- Track employee escalations and take proactive steps

Exit Management :

- Keeping track of all exits happening within the zone

- Conducting exit interviews and attrition analysis

- Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement MEASURES OF SUCCESS:

- Recruitment and Selection- 100% of Plan Vs Actual

- Employee Retention

- Timely generation of Employee Codes and Appointment letters

- Completion of all on-boarding, pre joining and post joining documentation and formalities within defined timelines including the Background Verification process

- Employee Engagement: Improvement in Kenexa scores

- Address all EDAP cases and close within timelines

- Timely resolution of employee grievances without any escalations

- MIS - Timely updation of all HR MIS

- Exit Management - HR Compliance scores and closure of all F&F cases within TAT

KEY RELATIONSHIPS (INTERNAL /EXTERNAL)

- Internal - Channel Head, Zone Vice President, Regional Managers, COEs in HR, Channel Strategy and Ops team

- External - Vendors and Consultants

KEY COMPETENCIES / SKILLS REQUIRED :

- Post Graduate in Human Resources from a good institute

- 6-8 Years of experience in Generalist/Business HR role

- Should have managed large scale recruitments preferably at frontline levels

- Should have good communication and inter personal skills

- Strong knowledge of MS-Excel and various HR MIS reports

- Intersection management

- High on analytical skills

- Impact & Influencing Skills

- Result Orientation

- Business Partnership Skills

- Good knowledge of latest HR practices

- Should be mobile and willing to travel

Salary offered : 8 - 12 LPA