Max Life Insurance - Deputy Manager - Human Resources - IIM/XLRI/TISS/SCMHRD

Male Candidate only

Job Description :

Position : Deputy Manager

Department : Human Resources

Function : HR - Distribution ( Non Agency)

Reporting to: Zone Head HR / Chief Manager

Band: 5B

Location : Chennai - GO5

Team size (D/I) : Individual

JOB SUMMARY :-

The incumbent shall be responsible for the end to end business HR delivery for the zone assigned to him/her. Shall be responsible for driving and managing all local level HR initiatives/employee engagement agenda and activities. Further responsible for recruitments/selection and on boarding for the respective channels.

KEY RESPONSIBILITIES:-

1. Recruitments and Selection:

- Responsible for recruitment and selection of frontline sales people.

- Identifying low cost hiring sources

- Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies.

- Tacking of hiring to ensure year end manpower plans are met.

2. Joining & On-Boarding:

- Responsible for smooth on-boarding of new hires

- Ensuring timely generation of Emp Codes

- Ensuring timely generation of appointment letters

- Coordination and ensuring attendance for HR Induction and orientation program.

3. HR Operations:

- Ensuring proper and complete documentation post selection of candidates.

- Collection of all reqd pre-joining documents.

- Collection of Joining kit/post joining documents from the candidates.

- Ensuring timely dispatch of Joining KITs to HO.

- Leave and Attendance management for new joinees

4. HRIS:

- Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc.

- Publishing HR dashboards and attrition analysis data to business stakeholders.

5. Query and Grievance Management:

- As HR SPOC, responsible for managing employee-related queries and their resolution.

- Ensuring proactive employee communication on process and policies.

- Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances.

- Track employee escalations and take proactive steps to control escalations.

6. Exit Management:

- Keeping track of all exits happening within the zone

- Conducting exit interviews of Front line sales employees and doing attrition analysis.

- Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement.

7. Staffing:

- Managing vendor payment and liasioning with HO for the same.

- Manage IJP roll out and closure on system, send regret and congratulatory mails.

- Drive sourcing through Employee referrals and Portals

8. MDP:

- Responsible for collating the MDP nominations for the Zone.

- Tracking & ensuring 100% adherence to the nomination

- Coordinating Bandhan logistics, nomination etc.

9. Engagement:

- Connect up with top & bottom FOS

- Pulse/ Kenexa/ Bottoms Up calls with FOS

10. CARS Management:

- Salary Issues

- Incentive

- CMOB etc

Measures of Success:-

1. Talent Management, Cost & Productivity:-

- Hiring of FOS within agreed TAT

- Source Mix

2. Culture & values:-

- EDAP execution as per TAT

- Team Awards/Torch Bearers Nominations etc

3. HR Operation :

- TAT For ECODE, F&F, Form Section

- TAT for Case Closure as per Matrix

4. Engagement & Connect:-

- Driving Kenexa Employee Engagement Survey

- MDR Coverage

- Engagement Calendar Execution

5. People Agenda:-

- TAT & Process Impact

Desired qualification and experience:-

- MBA /Post Graduate in HR from the premier institute is preferred

- 4 to 6 years of experience in handling Business HR process and a team.

- Excellent Interpersonal and communication skill, Ability to work in tight deadlines