Organization: Tata Docomo

Location: New Delhi / Noida

Role: CLM Manager - Inception Stage

Business Unit: GSM, CDMA, 3G, Photon. Postpaid+Prepaid

Expected work exp: 4-7 years

Telecom Experience: Preferred (Not mandatory)

Functional Exp: Minimum 3 years in Marketing (Telecom preferred)

Education: MBA from ISB / IIM (A/B/C/L/K/I) / SP Jain

Other skills: High on emotional intelligence; Good presentation preparation & delivery skills

Role Mandate:

- Building the Customer Management framework around Inception stage customers.

- Product & Campaign Management

- Profitability / ROI Analysis

- Hypothesis testing

- Predictive model on likely High Value customers

- Predictive model on Inception stage churn

- Adoption of CLM in Circles

- Building IT tools to enhance the power of CLM

- Inception stage segmentation

- Loads of analytics

- The role involves traveling to various Circles for gathering customer insight.

This is an immediate requirement; hence do send your resume only if you can join by Feb'12.

Do send your resume to sujith.maroli@tatadocomo.com or smaroli@yahoo.com