Organization: Tata Docomo
Location: New Delhi / Noida
Role: CLM Manager - Inception Stage
Business Unit: GSM, CDMA, 3G, Photon. Postpaid+Prepaid
Expected work exp: 4-7 years
Telecom Experience: Preferred (Not mandatory)
Functional Exp: Minimum 3 years in Marketing (Telecom preferred)
Education: MBA from ISB / IIM (A/B/C/L/K/I) / SP Jain
Other skills: High on emotional intelligence; Good presentation preparation & delivery skills
- Building the Customer Management framework around Inception stage customers.
- Product & Campaign Management
- Profitability / ROI Analysis
- Hypothesis testing
- Predictive model on likely High Value customers
- Predictive model on Inception stage churn
- Adoption of CLM in Circles
- Building IT tools to enhance the power of CLM
- Inception stage segmentation
- Loads of analytics
- The role involves traveling to various Circles for gathering customer insight.
This is an immediate requirement; hence do send your resume only if you can join by Feb'12.
Do send your resume to email@example.com or firstname.lastname@example.org