Your client responsibilities :
Practice management :
- Responsible for day-to-day operations of Global TP transformation
- Deliver work by consistently applying designated methodology, processes, standards and technology tools
- Ensures delivery on the Work Order with respect to turnaround, quality, handling workflow distribution, meeting volume levels, etc.
- Act as point of contact for Users regarding service delivery and day-to-day operations
- Monitor metrics for service delivery, opportunities for improving customer satisfaction and implements appropriate modifications to process as may be needed
- Instil Company s culture at the individual level
- Help implement strategic initiatives, as defined by TP Tax leadership
- Initiate discussion with Country Transfer Pricing tax leaders to train and share work with GLOBAL TEAM team
- Facilitate change management, where required
- Interface with Operations Support Leaders to ensure effective and timely support for the sub-service line is received
- Proactively and timely identify operational problems and propose solutions. Escalate issues where required
Learning :
- Sponsors and ensures implementation of technical learning curriculum to the GLOBAL TEAM professionals
- Taking the initiative to seek continuous learning opportunities such as coaching and mentoring feedback, key developmental experiences, self-directed learning and formal learning
- Helps define learning gaps and works with sub-service line leaders, Country learning liaisons, and local L&D to define and deploy a process to bridge that learning gap
- Fulfills role of instructor, as needed
Looking for some one for one is already manager in Transfer pricing.
Resource management :
- Sets the strategy for how work is assigned and performed. Works with resource manager to ensure the strategy is met
- Responsible for employee engagement & retention (based on tools, policies, practices provided by GSS/GLOBAL TEAM People Team)
- Provides input regarding hiring goals. Participates in interview process, when needed
Performance Management :
- Provides informal and formal performance feedback for resources as appropriate
- Provides informal and formal performance feedback for Transfer Pricing Tax Leadership
- Manages the PMDP process for the respective sub-service line in terms of collating all feedback and initial ratings, and participates in round tables to discuss normalization, salary concerns etc.
Technical skills requirements :
The candidate must demonstrate project management, leadership, communication, relationship building, analytical, interpersonal, multi-tasking and organization skills. A focus on quality and attention to detail is required.
- The candidate must also demonstrate advanced understanding of the principles of TP and be able to guide the team in applying the same.
- The candidate will have responsibility to handle multiple countries within the practice assigned and therefore must have the ability to multi-task.
- As the candidate will work extensively with various technology tools, should show strong proficiency in effectively using computer / technology.
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