sr. HR Exe at Prosquare software solutions
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Manager - Training - Healthcare Domain - BPO (5-10 yrs)
Should have experience in Managing Training for Healthcare Domain ;
Desired Profile - Nearly 8-10 years of experience, with about 5 to 7 years of experience in the
1. Training Need Analysis & Planning.
2. Content Development.
3. Training Delivery & Facilitation.
4. Training Partner Management.
5. Post Training Effectiveness Evaluation.
- Design, development and delivery of product training programs to new joiners and junior executives.
- Should connect with all the stakeholders, especially Business Head, Line Managers and others to identify the training needs.
- Prepare calendar for conducting training programs.
- Managing costs to be within budget; effective and efficient utilization of all resources.
- Training initiatives to bring cost/ TAT reduction.
- Responsible for operations and hiring time table adherence and meeting deadlines effective planning and adjusting to scheduling issues to handle transitions and ramp ups.
- Prepare calendar for conducting training programs.
- Work experience into BPO/ITES is mandatory.
Delivery of training programs.
- Excellent communication skills
- People Management skills
- Strong Leadership skills
- Effective communication skills.
- Should be a person with demonstrated capacity to innovate, restructure and
- Initiate new processes.
- Efficiency and Effectiveness to maintain standards in the Process Training team.
- Should have extensive exposure into Healthcare domain.
- Should be open to work in 24- 7.
- Should be open to work in Midnight shifts during weekdays.
- Should be open for weekly travel across locations.
- Certification in Healthcare training would be preferred.
Experience 9 - 10 Years
Industry Type BPO / Call Centre / ITES
Role Manager -Training & Development
Functional Area ITES, BPO, KPO - Training
Education UG - Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization
DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required
Location Chennai
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