Manager/Sr Manager - Transitions - FP&A/F&A Process - BPO

Manager / Senior Manager Transitions - FP&A / F&A Process (Finance Process) - MNC BPO.

A Manager sets the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels .

Key responsibilities include:

Project Management:

Drive Onsite & remote Transitions in the Finance Process.

Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate.

Assist in developing and implementing training programs to improve the quality and productivity of the team.

Drive process improvements to enhance the operational efficiency of the site. Understanding and effectively utilizing resources provided by internal systems, departments, policies, and procedures.

Development, analysis and improvement of new strategies and procedures. The Manager will have the ability to develop, plan, and implement short- and long-term goals.

Independently build relationship with Cross functional teams to enable skill/ team performance and improve customer experience.

Develop and Achieve performance goals and objectives in line with the network wide vision and goals.

Experience & Qualifications :

An MBA from a top School having 10 - 15 years of work experience with 5 plus years of relevant Transitions experience in Finance Processes like FP&A / F&A with an International MNC BPO as Manager Transitions / Sr Manager Transitions.

Should have excellent communication skills.

Advanced computer skills using a variety of programs highly desired

Should be willing to travel as when needed and be open to work in UK shifts.

Interested candidates can mail their profiles call us @ 040-40101210/11.