Manager/Sr Manager - Learning & Org Development

Title : Manager, L & D and Organization Development

Summary :

Designs, develops, implements and assesses Human Resources development strategies in support of the business plan. Manages the performance and resources of the Learning & Development department at all locations to ensure the effective and responsive delivery of services to senior organizational leaders, managers and other employees.

Duties and Responsibilities :

- Strategic business partner on training issues: Regularly meets with managers and leaders of departments to understand the business outcomes essential for their success. Designs and develops training programs that equip staff with the required skills to achieve the organization’s quality, financial and customer service goals. Continually plans, assesses and evaluates training and organizational development services against the organization’s business plan and the needs of the above named customers.

- Organizational Development Consultant: Designs, develops, implements and evaluates strategically significant organizational development work.

- Develops other staff development activities: Designs, develops, implements, and evaluates other staff development activities to include, but not limited to, career development, strategic planning and HR department training.

- To lead, across the whole organization, the defining, scoping, commissioning and evaluation of learning & development solutions in order to drive on-going improvement in organizational performance and behaviors, enabling our Stronger Together change program and our Strategic Priorities to be successfully delivered at pace.

Key deliverables over the 6 month contract will be:

An integrated development plan for the organization to take account of:

Statutory requirements

- Key skills for managers (to up-skill managers following reductions in resources in professional teams such as procurement, project management, etc as well as other areas such as people management, as part of an enabling strategy to decrease the amount of time spent on resolving complex people issues that should not happen with effective leadership in place)

- Capability development to support delivery of the six strategic projects and the underpinning Stronger Together behaviors

- Behavioral and coaching development (linked to a stronger customer focus and relationships within the organization)

- Working with our partners and the private and voluntary sector to deliver change and enable savings to be made

- This plan will need to be scoped, prioritized and the best approach implemented to ensure the highest return on our investment across the organization (including optimum utilization of our Learning Management System) with maximum impact on the delivery of the six strategic projects

- Systems and processes set-up to enable the integrated plan to be effectively implemented, reviewed, monitored and updated

- Scoping done and recommendations made for the best alignment of our learning resources across the Council (people & money) and with partners, voluntary sector, etc as part of developing a proposal for our Learning &Development approach and structure moving forward (to drive out cost where we can and utilize skills and strengths in the most effective way).

- Line management of the 2 L&D consultants and one OD consultant (part-time)

Key Accountabilities :

Working collaboratively with managers, teams, People & Development colleagues and partners to:

- Develop and implement a learning strategy and platform to deliver various approaches to effective learning and development, including an approach to organizational wide coaching – building our internal capability and ensuring that we build capacity by utilizing the strengths of those who work for and alongside us

- Explore, with leaders across the organization, the issues that drive the need for capability and behavioral change and development

- Scope the requirements in order to identify and then commission effective learning interventions

- Commission the most effective and efficient ways to develop and deliver the right learning solutions, identifying and agreeing the most appropriate mechanism for delivery (through a blended learning approach) and provider (i.e. from within or outside the organization - including the identification of opportunities to partner with other organizations who a have a similar requirement)

- Oversee the effective delivery of interventions and then evaluating their quality and impact – ensuring that this informs our approach to on-going improvement, development and implementation of future solutions

- Identify the connections and synergies between different issues across the organization, to ensure that critical organizational requirements are identified and that integrated solutions are developed

- Support, advise and coach functional leads to ensure that learning required to support statutory organizational requirements is planned, commissioned and delivered in a cost effective and efficient way

- Leading approaches to enable the organization to unlock and develop talent

- Managing the central L&D budget and advising managers/project leads to develop the business/return on investment case for any learning and development solutions required to successfully deliver the change/project

- Be the guardian of the organizational behaviors framework – maintaining its relevance to the organizational context and that it is properly taken account of by the organization from a whole system perspective – ensuring that our organizational behaviors are core in how we build relationships and work with our customers and with each other

- As part of the People & Development Leadership Team, supporting the development, implementation and leadership of the key strategies that will deliver the People & Development vision for the council

Education :

- Preferred: MBA, Master’s degree in Organizational development.

Skills/Knowledge:-

- Minimum: Advanced teaching, facilitation, consulting, coaching, program development and Management skills.

Preferred :

- Knowledge of principles of organizational development & organizational effectiveness and Assessment centre.