Designation : Manager / Senior Manager  Location : Bangalore  Educational Requirements:  MBA in Human Resource Management from reputed Institute  Work Experience:  - Around 10 – 12 years as leading Employee Relations team across multiple locations within a Human Resources Department   - Good working Knowledge of entire human resource department functioning.  - Generalist experience should include experience in: Pro-active Employee Retention strategy, Employee Relations, managing employee appraisal process across levels, managing Fun and Cultural events, Establishing and effectively using Employee Feedback Channels (Engagement survey, Skip meetings & One on one), Ensuring effective and quick Grievance Redressal (Shared services deliverable); Development of HR procedures; and New Hire Orientation.  Skills & Competencies:  - Excellent people management skills  - Excellent people development skills  - Strong team handling skills  - Empathy towards employee population  - Excellent written and verbal communication skills is a must   - Excellent interpersonal skills  - Excellent Analytical skills   - Excellent leadership skills  - Good working knowledge of MS Office applications (Excel, Power point, Outlook, Word)  Responsibilities:  Responsible for the overall administration, coordination and evaluation of the processes within Employee Relations department that positively influences Employee Retention. Duties include, but are not limited to:   - Creating a employee centric work culture and environment  - Driving strong employee engagement resulting in higher retention through Driving engagement processes like Skip meetings, Reward and Recognition, 1 on 1s, Early warning indicators, Exit interviews etc  - Coaching employee relations managers to become better people managers and developing their skillsets on identifying and addressing employees’ needs  - Tracking & Reporting weekly MIS and analytics around employee retention, challenges and progress on action plans.  - Driving and facilitating various engagement activities (monthly and quarterly calendar) with various stakeholders, right from a Front line manager to CEO.  - Driving Employee Engagement / Satisfaction Survey including analysis, action planning & action tracking.   - Managing timely and effective Rewards & Recognition program across organization and audits across teams to ensure compliance on corrective actions.  - Managing effectiveness in appraisal process, promotions & succession planning.  - Managing internal growth and movement for employees through Internal Job Postings.   - Recommend changes in Human Resources policies and procedures and ensures proper compliance.  - Work directly with all the departments to train them in personnel matters, including performance management. Assist in tracking and reviewing performance evaluations.  - Facilitate the employee discipline process, ensuring TAT, proper documentation and process adherence in dealing with any violation or unauthorized absence.  - Set targets, milestones and evaluate the team on a monthly performance basis on Attrition & VOE score. Provide day to day guidance and support to the team to ensure the entire ER team operates at a same pace.  - Ensure communication and leaders’ approachability is enhanced across functions and sites.  - Facilitate Cultural, Sports and fun activities (monthly/quarterly) within stipulated budget.  - Provide over-arching support to the other HR functional teams at the location (Recruitment & Shared Services)  - Other projects & responsibilities as assigned based on organizational needs   Key Result Areas:  - Continuous enhancing Employees Retention – to be measured on a monthly basis  - Continuous improvement in Voice of Employee feedback – monthly (internal

Bangalore

Manager/Sr Manager - Human Resources - BPO 

Manager/Sr Manager - Human Resources - BPO  ,Job Description for Manager/Sr Manager - Human Resources - BPO  in Antal International Network in  Bangalore for (10-12) years of experience. Apply Now!

Job Description for Manager/Sr Manager - Human Resources - BPO  in Antal International Network in  Bangalore for (10-12) years of experience. Apply Now!