Looking for Manager/Sr Manager for a Delivery Excellence role. Only candidates from F&A domain and from BPO industry is suitable for the role.   Job Description:  Job Location: Bangalore  Roles and Responsibilities:  Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes   - Is responsible for creating a continuous improvement culture across the global BPO by fostering the six-sigma methodology.   - Ensures the Continuous Improvement approach across Engagements and Centers   - Is responsible for mentoring Lean Six Sigma Black Belt, Green Belt and Yellow Belt projects as required.   - Is responsible for ensuring 100% staff is trained on Lean Six Sigma Yellow Belt.   - Supports process alignment based on GPM   - Reports monthly Delivery Excellence progress against targets to the Engagement Stakeholders through Balance Scorecard   - Fosters the global sharing of innovation, new methodologies and best practices.   - Supports QMS implementation as required  Requirements:  - Minimum Black Belt Certification from the reputed institution   - Demonstrated practical experience in quality management systems in an ISO certified organization.   - Ability to communicate effectively in visual, oral and written form.   - Motivation to up-skill in Quality concepts, principles, practices and techniques.   - Preferred with BPO experience of 7-10 years in quality profession   - Establish and maintain professional credibility.   - Demonstrated people leadership and management expertise.   - Demonstrated success in delivery of change management.   - Demonstrated coaching expertise.   - Project Management expertise  - Demonstrated understanding of business process outsourcing.   - Literate in the use of Microsoft Office business programs.   - Environment is client focused; high volume; with a continuous improvement philosophy.

Bangalore

Manager/Sr Manager - Delivery Excellence - BPO - F&A Domain   

Manager/Sr Manager - Delivery Excellence - BPO - F&A Domain    ,Job Description for Manager/Sr Manager - Delivery Excellence - BPO - F&A Domain    in Mancer Consulting Services in  Bangalore for (5-12) years of experience. Apply Now!

Job Description for Manager/Sr Manager - Delivery Excellence - BPO - F&A Domain    in Mancer Consulting Services in  Bangalore for (5-12) years of experience. Apply Now!