One of our leading clients in Gurgaon is looking for Manager role with six sigma black belt in Banking Domain.

Designation: Manager

Experience: 8 -10 Yrs.

Location: Gurgaon

Responsibilities

Continuous Process Improvement:

- Identify, Prioritize, lead/ Mentor projects impacting Risk, Customer Experience & Efficiency

- Impeccable delivery on Process Excellence Projects

- Partner with Business on Key Business Priorities

- Project/ Change Management and Analytic support for Projects and Initiatives

- Train associates on lean-Six Sigma Tools

- Build and Drive Continuous DNA within the aligned Business Function

Change Management:

- To create conditions for a smooth transition to changes during engagements with different Stakeholders at all levels

- Work to drive faster adoption, greater utilization and higher proficiency on the changes

- Responsible for cultivating & deepening relationships with key stakeholders

- The individual will individually support / run projects & initiatives that are extremely large and or complex

Project Management:

- Shall be responsible for the overall direction, planning, coordination, execution, control, oversight and completion of projects

- Attention to detail and proper project governance is of prime importance

- Provide recommendations to strategic plans and reviews; preparing and completing action plans

- Track project deliverables using appropriate tools raising appropriate flags at right time to righ stakeholders

Metrics Management:

- Work closely with Business in defining Data Collection Plan and review at appropriate frequency

- Continuously keep an eye on the Metric Trends for probable gaps and related opportunities

- Pro-active approach towards for any forecasted misses and preventive actions accordingly

- Drive metrics aligned towards business outcomes

Stakeholder Management:

- Connect with relevant stakeholders on a regular basis

- Promptly address any process gaps and stakeholder priorities

- Gain a seat on the table and insure participation on key initiatives of the assigned

Process Governance:

- Understand the end to end process flow

- Ensure process maps and workflows are in place and validated regularly

- Drive implementation of Business Process Management (BPM) system

- Own the validity & accuracy of data and information available in BPM

- Identify and mentor top down improvement projects basis Process Governance reviews

Requirements:

Mandatory Skills:

- University degree

- Understanding and working knowledge of off shoring industry.

- Quality background (Six Sigma, Lean, Kaizen) with implementation experience

- Should have prior experience of minimum 3 years in mentoring GB & BB projects

- Experience in delivering six sigma and lean trainings

- Strong communication and interpersonal skills

- Green Belt/ Process Excellence Certified (For IJP candidates)

- Influencing and Probing Skills

- Project and Change Management Skills

Desired Skills:

- Knowledge of SAS JMP

- Black Belt Certification

- Post Graduation would be an added advantage

- PMP Certified

- Demonstrate subject matter expertise in banking domain

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