Business Head - ITES at New Era India
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Manager - Shared Sourcing Outsourcing Advisory (5-7 yrs)
Skills Required
Strong analytical and problem solving skills
Ability to build complex financial models and business cases
Experience of executing projects in the area of shared services and outsourcing, fram strategy / feasibility phase to design and implementation
Excellent knowledge of any one of the processes- finance, procurement, HR, IT operations
Relevant knowledge of various sourcing models and related leading practices
Strong presentation skills, both oral and written, to clearly communicate solutions and recommendations to the client
Excellent communication skills and ability to interact with senior clients (CXO level)
Collaborative work-style and ability to work in a team
Strong leadership qualities and ability to handle 2-5 members team
Ability to multi-task and work within demanding timelines
Engineering and / or MBA from Tier 1 institutes or CAs
Responsibilities
Assist clients in designing and implementing the right sourcing model, including but not limited to shared services, outsourcing and global business services models
Assist clients throughout the entire spectrum of Shared Services transformation journey- including feasibility study, business case analysis, target operating model design, FTE sizing, location selection, SSC design and build out support, service management support, transition management, process review and continuous improvement
Assist clients in taking the most effective outsourcing decision through RFP development, vendor evaluation, contract negotiation, portfolio rationalization, benchmarking and end-of-term support
Act as a team leader on client-facing projects and take full responsibility of planning, resourcing and delivery; guide the team in every phase of the project and ensure the delivery meets client expectation
Effectively engage with client counterpart in discussions related to the project delivery and provide new perspectives / insights
Assist in and contribute to various firm level initiatives, including business development, development of tools and methodologies, thought leadership materials and points of view
Monitor performance of team members and provide constant guidance, constructive feedback and opportunities to explore new areas
Network to build professional relationships within and outside the Firm
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