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Account Manager at New Era India Consultancy Pvt. Ltd.
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Manager - Service Delivery - Healthcare (10-25 yrs)
We have an urgent opening with a leading company into Healthcare Industry based at Gurgaon.
Please find below the details:
- Responsible to control report and drive improvement initiatives on the LCOS.
- Pre-sale support alignment
- Provide view and drive alignment between planned installations, revenue forecast commercial inventory and AOP.
- Responsible to plan, coordinate and initiate internal clinical training and training feedback in alignment with market needs and BIU releases.
- Support business initiatives and service deliveries (FCOs deployment, escalation management)
- Creates and communicates a statement of work with external customers and internal partners (BIU, SCS and CS)
- Coordinates with other teams cross modalities to organize service delivery to success (Clinical, Supply, Sales, Support teams)
- Effectively communicates through designated channels with external customers and field partners
- Functions as an active member of the team and shares knowledge and experience to resolve customer issues
- Provide a positive, cohesive company image when discussing the company, products, and management decisions, etc with customers and field partners
- Personally own the customer experience as a resource to the goals of the team
- Takes ownership of, and works with manager on development planning.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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